Pilot Cars Beware. The Samsung Galaxy J3 phone error with PiloTrac and many other apps.
We strongly suggest that nobody (especially pilot cars) purchase the Samsung Galaxy J3 for the same reason the South Korean company (Samsung) quickly discontinued the production of this device. Our developers are some of the best coders in the world spanning multiple continents and time zones have deeply researched the coding inside of this device in order to determine how to code a downloadable “patch” that will allow PiloTrac users (pilot car companies to post their locations on the fly) that just happen to own this device use our phone app without experiencing any trouble. As of this writing (4/29/18) our coders and developers have proactively searched through the coding in the device and are unable to locate (or make a lot of sense out of the many short codes that were used in developing this device) a place to attach the patch to. Creating patches or updates is very easy for a coder to do and can usually be implemented in just a few minutes but that’s not the case with the J3. Upon doing further research and reaching out in the coding development community we learned that we’re not the only team to have this issue, there’s literally thousands of them. This is why Samsung immediately discontinued production nor contributes to solicitation of it anymore rather than publicly admitting terribly shoddy coding. Any cellular service provider that may offer premium services is not pushing sales of the device either as they know the greatly anticipated 2017 release was a flop. So what happens in a case like this is they are sold by the larger companies in mass at the best rate they can get in hope of simply re-cooping what they paid for them. Then the smaller competing companies mop them up at a cheaper rate than they themselves could purchase them direct for due to order volume discount tiers and offer them to consumers at the best rate they can get, then bundled and the last and final phase is “free”. Welcome to the new high tech industry folks because it’s here now and this is exactly how it works. Unfortunately we we’re initially contacted by a pilot car company that paid $200 each for two of them – a husband and wife team.
This was a real downer for us to hear. You can only imagine the both of them working and planning being smart with every penny they invest in the small company they own only to be ripped off by the rules of the new way of doing business.
We have contacted Samsung direct.
In order to integrate a patch for our app we contacted Samsung headquarters development team directly and fluently in three different languages in hope to get a quick reply and solution. This contact was initiated by us on 04/12/18 so we hope to hear something back from them soon so our users can continue to go about their business as far as PiloTrac is concerned. However you should keep in mind that there are tens of thousands of apps that will not run on this device properly. So if you do happen to own one and can’t get it returned or upgraded we’ll send out a notice immediately the moment we can solve this frustrating puzzle.
Warning! Do your research before purchasing any smart phone.
If you are considering purchasing a “smart phone” it’s a very good idea to not only research the device you are considering investing in but to dig deeply. Our suggestion is to not listen to any sales pitch a cellular representative has to say and do the research yourself. If the device has a three star rating then find out why? Smartphones are very complex devices when you consider what all is involved: cameras, touch screens, touch screen keyboard, batteries, speakers, buttons, switches, chipsets, repeater towers, satelites and on and on. Not only that but then combine all of this with coding languages as well as a high tech marketplace competitively trying to manufacture them in mass production at the very cheapest cost possible. There’s a whole lot more going on that just walking in to a store and trusting the person you’re shaking hands with. At the end of the day we feel that purchasing a smartphone from a service provider that may charge a little more money like Verizon or AT&T may be a better option in the long run considering the quality of the device being sold to you as well as it’s overall coverage area.
Beware of “free” phones too.
The other day while out running errands we came across this poster in the window of a Boost mobile store. After speaking with the owner he fully agreed with us but also noted that the industry is so competitive the J3 was a life saver for his independent franchise store as he could push them on to clients at no cost thus pocketing a handsome percentage of the monthly bill they pay. He explained that the majority of his customers use apps as a novelty and if they installed one and it didn’t work simply delete it and access the site via the web browser. At least someone acknowledged us!
On a personal note I am a cold water surfer in Oregon. Many times we find ourselves repelling down cliffs, crawling through nooks, canyons and valleys to get to that “perfect wave” you can see from what’s usually above. I have personally witnesses a large party of people but combined we had 4 service providers. One had a super strong signal (Verizon), one a weak signal (AT&T) and two no signal at all (Cricket and T-Mobile). Most people say they all share the towers by “leasing” from one another but in this case it simply wasn’t true as we were all in the same location for about 8 hours.
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