A claim in the shipping industry indicates that there has been a problem with the shipment. A claim is usually first noted by writing on the lading bills by the receiver. A receiver of a shipment is required to sign the lading bills. This signature is a legal acknowledgement and proof that the shipment has been delivered. When the lading bills have been marked in any other way than a signature it indicates that the receiver of the goods has a problem with the shipment. In most cases this is done when a shipment is delivered on a date that is past the agreed upon delivery date or the product has been damaged in some way. A claim is usually dealt with by either a insurance company claims adjuster for smaller amounts or decided in a legal court of law.